Sr. Manager, Remote Account Management (East Region)

May 26, 2026

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McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.Role OverviewThis role is responsible for leading a professional sales and account management team consisting of 9 -11 Remote Sales Account Managers (AMs). The Remote Sales Account Manager (AM) is and individual contributor sales professional and trusted business advisor to their assigned independent clinic (non-acute) specialty customers. The AM will remotely support approximately 30 - 60 independent specialty provider clinics, within an assigned territory. The Senior Manager of Remote Account Management will recruit, hire, train, motivate and hold accountable their account management staff. This position collaborates frequently with the Field Sales organization on shared market initiatives and alignment of strategic customer support across all affiliated customer sites.The Senior Manager will develop and mentor team members, provide monthly updates to the Director of Remote Sales, identify process improvement opportunities within the department, work across business units effectively, and lead and implement business initiatives.Looking for an upbeat, focused, and well-organized sales manager to join our Provider Solutions Remote Sales team. This person will help maximize the effectiveness of a growing Remote Sales team responsible for providing services and pharmaceutical products sales via telephone to independent specialty provider clinics within their assigned territories, as well as providing customer consultation to optimize customer profitability through McKesson solutions and services. Must have direct sales and account management experience, preferably within healthcare, have a strong focus on operational excellence, and thrive in a diverse team environment.Key Responsibilities<ul><li>Communicate, and oversee the implementation of strategies for achieving financial goals.</li><li>Recruit, hire, train, coach, and develop a team of Remote Sales Account Managers. </li><li>Collaborate with internal business partners (operations, credit, finance, other sales departments and leaders) as needed to drive customer satisfaction, territory compliance/profitability, increase sales and resolve escalated issues.</li><li>Identify process improvement opportunities within the department, work across business units effectively, as well as lead and implement business initiatives.</li><li>Prepare reports showing performance and present results to senior leadership.</li><li>Works on complex issues of diverse scope. Coordinates the activ ity of workgroup through utilizing operational policies to obtain solutions.</li><li>Frequently interacts with direct reports, outside customers, and f unctional peer groups at management levels.</li><li>Conducts presentations of technical information concerning specific projects/schedules. Facilitates cooperation. Communicates organizational and functional strategy and translates it into team goals.</li><li>Address disciplinary and/or performance problems according to company policy; make effective/appropriate decisions relative to corrective action as required</li><li></li></ul>Competencies (Knowledge, Skills and Abilities)<ul><li>Employee and Team Development - Continuously coach, train, and develop account managers to enhance the skills needed to be successful in this role and with the organization.</li><li>Employee Engagement - Must have the ability to inspire and motivate others by showing genuine empathy and adapting to the unique motivations of each individual.</li><li>Communication - Communication is a core leadership function, requiring the ability to think with clarity and express ideas and information verbally and in writing to a multitude of audiences.</li><li>Strategic Planning and Strategy Implementation (Forward Thinking)- Being able to see the big picture, helping others understand how their role contributes to the organization and ensuring that the team has organized its people, skills, and resources to meet operational goals.</li><li>Collaborative Working and Relationship Building - Ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support</li><li>Planning and Organizing (Time Management) - establishes a systematic course of action for one’s work to accomplish objectives.</li></ul>Minimum Requirement Degree or equivalent experience. Typically requires 9+ years of professional experience and 1+ years of supervisory and/or management experience.Education4-year degree or equivalent experienceCritical Skills <ul><li>9+ years of sales or professional experience</li><li>Self-motivated and results-oriented</li><li>Must have well-cultivated soft skills</li><li>Proven ability to motivate and collaborate well with others</li><li>Team player and willing to work in a constantly changing environment</li><li>Effectively communicate sales results and/or information related to team performance to appropriate departments</li><li>Experience in supporting and driving process improvements with cross-functional teams</li><li>Strong analytical and business skills</li><li>Ability to thrive in a metrics-based environment and ability to manage timelines</li></ul>Additional Knowledge & Skills<ul><li>1+ years Leadership or supervisory experience preferred</li><li>Pharmaceutical industry experience preferred</li><li>Experience managing a remote team a plus</li><li>Working knowledge with Salesforce.com</li><li>Proficient in all MS Office products</li><li>Professional business-to-business inside sales acumen</li><li>Ability to effectively communicate marketing intelligence</li><li>Ability to operate in a fast-paced, dynamic business environment</li><li>Ability to analyze communications and manage timelines</li><li>Good problem solving and decision-making skills</li><li>Excellent written and oral communication skills</li><li>Working knowledge of McKesson products such as Lynx, iKnowMed</li><li>Effectively communicate sales results and/or information related to the Remote Account Management team performance to appropriate departments</li></ul>Physical Requirements<ul><li>General Office Demands</li><li>Travel up to 50% of the time by air and car. </li></ul>We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please <a href="https://careers.mckesson.com/en/benefits" target="_blank" rel="noopener noreferrer">click here.</a>Our Base Pay Range for this position$95,600 - $159,300McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.McKesson job postings are posted on our career site: <a href="http://careers.mckesson.com" target="_blank" rel="noopener noreferrer">careers.mckesson.com</a>.McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our <a href="https://www.mckesson.com/about-mckesson/eeo-at-mckesson/" target="_blank" rel="noopener noreferrer">Equal Employment Opportunity</a> page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) <a href="mailto:Disability_Accommodation@McKesson.com" target="_blank" rel="noopener noreferrer">Disability_Accommodation@McKesson.com</a> or (Canada) <a href="mailto:Accessibility@mckesson.ca" target="_blank" rel="noopener noreferrer">Accessibility@mckesson.ca</a>. Resumes or CVs submitted to this email box will not be accepted.Join us at McKesson!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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