About the RoleBuilt is looking for a Senior Business Quality Assurance Analyst for our team in Mendoza, Argentina to drive quality across complex, client-facing workflows that power our financial and construction technology platform. This role exists to elevate quality standards, represent real-world client behavior in our solutions, and reduce risk as Built scales its products and customer base.You’ll serve as a strategic quality partner to Product Managers and Engineers, shaping user stories and validation strategies to reflect real-world usage, edge cases, and operational complexity. You’ll lead quality efforts across initiatives, identify systemic risks, and advocate for solutions that protect the customer experience and improve release confidence.As a senior member of a cross-functional product delivery team, your work will directly impact product reliability, customer trust, and Built’s ability to scale effectively.What You’ll DoOwn and drive quality assurance efforts across complex product initiatives, influencing outcomes from discovery through release and post-launch validationPartner early with Product and Engineering to review requirements and designs, focusing on testability, risk identification, and validation strategiesDevelop comprehensive real-world use cases that validate end-to-end workflows, edge cases, negative scenarios, and non-standard client behaviorsDesign and execute scalable manual test plans across functional, integration, and regression coverage, with an eye toward future automationIdentify, prioritize, and drive resolution of systemic defects, collaborating cross-functionally to address root causesValidate end-to-end workflows holistically, including data accuracy, integrations, downstream impacts, and overall user experienceProactively surface quality risks and operational gaps, clearly communicating impact, tradeoffs, and mitigation recommendationsInfluence automation strategy by identifying high-value automation opportunities and maintaining critical automated test coverageDefine and communicate meaningful quality signals such as risk trends and release readiness to Product and Engineering leadershipLead client-facing quality activities, including defect triage and release readiness discussionsContribute to continuous improvement of QA practices, standards, and tooling across the teamWhat We’re Looking ForMust-Have QualificationsHands-on experience designing and executing manual test cases and test scriptsStrong understanding of the software development lifecycle, with experience in Agile/Scrum environmentsAbility to analyze requirements and workflows to identify gaps, risks, and edge casesExperience using defect tracking and test management tools (e.g., Jira, Xray, Zephyr, TestRail, or similar)Familiarity with test automation concepts and at least one automation or API testing toolTravel Requirement: This role requires approximately <15% travel, as needed to support business prioritiesNice-to-Have QualificationsExperience with automation frameworks such as Selenium, Cypress, or PlaywrightExposure to API, integration, or data validation testingExperience supporting enterprise SaaS platforms or client-facing implementationsBackground in fintech, financial services, or other complex workflow-driven productsSoft SkillsStrong ownership mindset and accountability for quality outcomesClear, confident written and verbal communication skillsAbility to collaborate effectively across Product, Engineering, and client-facing teamsComfortable balancing multiple priorities in a fast-paced environmentProactive problem-solver who anticipates real-world usage and failure scenarios