Senior Business Process Analyst

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<p style="font-family: Arial, Helvetica, sans-serif; font-size: 14px; text-align: justify;"><span style="font-size: 12.0pt;"><strong>Hiring Manager:</strong> Sandra Popovic</span></p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14px; text-align: justify;"><span style="font-size: 12.0pt;"><strong>Talent Acquisition Advisor:</strong> Archana Namasivayam</span></p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14px; text-align: justify;"><span style="font-size: 12.0pt;"><strong>Job Code Level:</strong> ASP3</span></p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14px; text-align: justify;"><span style="font-size: 12.0pt;">Refer Your Friends!</span></p><p style="text-align: justify;"> </p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14px; text-align: justify;"><span style="font-size: 12.0pt;"><strong>AI-First. Future-Driven. Human-Centered.</strong></span></p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14px; text-align: justify;"><span style="font-size: 12.0pt;">At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.</span></p><p style="text-align: justify;"> </p><br><p style="margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">The Engineering PMO leverages our people, processes and technology to develop new digitalization efforts that ensure our enterprise systems’ reliability, minimize staff interaction, and most importantly, protect our customers’ data. Companies are recognizing the need to digitize information and manage alternative work scenarios in today’s changing reality. With this in mind, we work tirelessly to drive improvements across our security services and accelerate our customers’ digital journey in a safe and trusted environment.</span></p><p style="margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify;"> </p><p style="margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;"><strong>Your Impact:</strong></span></p><p style="margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">A Business Process Analyst role at OpenText involves supporting cross-functional projects and analysis within the expanding Engineering organization's PMO Business Process team. This highly visible role partners closely with Finance, R&D leadership, and cross-functional stakeholders to support budgeting, financial reporting, product investment modeling, and ongoing ad-hoc analysis which are critical for business operations. The ideal candidate brings strong analytical capabilities, excellent business acumen, and the ability to drive process improvements in a complex, fast‑moving environment.</span></p><p style="margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify;"> </p><p style="margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;"><strong>What the role offers:</strong></span></p><ul style="margin-top: 0in; margin-bottom: 0in; text-align: justify;" type="disc"><li style="text-align: justify; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">Support the business and finance teams with budgets, monthly financial reviews, and ad-hoc financial analysis.</span></li><li style="text-align: justify; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">Partner with FP&A and business leaders to ensure alignment on budgets, forecasts, actuals, and financial reporting.</span></li><li style="text-align: justify; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">Prepare detailed product investment model across all of R&D, including detailed cost allocations, E/R and P&L analysis, collaborate with multiple FP&A teams to consolidate inputs and ensure model accuracy, and present analytical insights and recommendations to R&D leadership.</span></li><li style="text-align: justify; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">Prepare, review, and support business case submissions for new initiatives or strategic investments.</span></li><li style="text-align: justify; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">Standardize spend analysis and financial reviews for newly acquired companies and support transitions related to divestitures.</span></li><li style="text-align: justify; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">Manage approval and escalation workflows for commercial and non‑commercial hyperscaler requests.</span></li><li style="text-align: justify; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">Identify opportunities to streamline, automate, or improve existing processes.</span></li><li style="text-align: justify; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">Contribute to operational excellence initiatives, driving consistency and efficiency across PMO and Finance functions.</span></li><li style="text-align: justify; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">Build strong, collaborative relationships with internal customers across R&D, Finance, and other internal teams.</span></li></ul><p style="margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify;"> </p><p style="margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;"><strong>What you need to Succeed:</strong></span></p><ul style="margin-top: 0in; margin-bottom: 0in; text-align: justify;" type="disc"><li style="text-align: justify; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">Bachelor’s degree in Business, Finance, Accounting, or a related field; CPA/CGA/CMA designation is an asset.</span></li><li style="text-align: justify; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">5+ years of experience in a finance or business analysis role, ideally within a technology or fast‑paced corporate environment.</span></li><li style="text-align: justify; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">Advanced analytical and financial modeling skills; strong business acumen.</span></li><li style="text-align: justify; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">Proven ability to manage multiple priorities and deliver results under tight deadlines.</span></li><li style="text-align: justify; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">High attention to detail with the ability to escalate issues appropriately.</span></li><li style="text-align: justify; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">Proficiency in Microsoft Excel, PowerPoint, Outlook, and Word; experience with Power BI or Power Query is an asset.</span></li><li style="text-align: justify; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">Knowledge of FinOps or hyperscaler cost management is an asset.</span></li><li style="text-align: justify; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">Demonstrated ability to partner effectively with senior business leaders and influence decision‑making.</span></li><li style="text-align: justify; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">Strong communication skills, including the ability to simplify complex information for executive audiences.</span></li><li style="text-align: justify; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">Self‑starter with the ability to work independently and lead cross‑functional collaboration.</span></li><li style="text-align: justify; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">Strong problem‑solving skills and comfort operating in an evolving, ambiguous environment.</span></li><li style="text-align: justify; margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 8.0pt; line-height: 107%; font-size: 12.0pt; font-family: arial, helvetica, sans-serif; color: black;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">High level of personal integrity, professionalism, and commitment to excellence.</span></li></ul><p style="margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;"><strong> </strong></span></p><p style="margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;"><strong>One last thing:</strong></span></p><p style="margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. </span></p><p style="margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: Aptos, sans-serif; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;">Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.</span></p><br><p style="text-align: justify;"> </p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt;"><span style="color: black;">OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our</span> <a href="https://www.opentext.com/assets/documents/en-US/pdf/opentext-equal-employment-opportunity-statement-of-policy-us-en.pdf">Equal Employment Opportunity Statement of Policy</a> <span style="color: black;">which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.</span></span></p><p style="text-align: justify;"> </p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt;"><span style="color: black;">If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at </span><a href="https://help.opentext.com/portal/site/selfservice?customView=newTicket">Ask HR</a>. <span style="color: black;">Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.</span></span></p><p style="text-align: justify;"> </p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;"><strong>Compensation:</strong> At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.</span></p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;"><strong>Salary Range:</strong> $63,140.00 - $103,730.00; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.</span></p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14px; text-align: justify;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12.0pt; color: black;"><strong>AI Usage Disclosure:</strong> <em>As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.</em></span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...