Reservation Agent (m/w/d) im HomeOffice (Teilzeit oder Freelancer), Festgehalt & Bonusmöglichkeiten

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Du willst mit Deinen zwischenmenschlichen und fachlichen Fähigkeiten Spuren hinterlassen? Dann HERZLICH WILLKOMMEN bei HotelOffice24! https://hoteloffice24.de/ueber-uns/ **Anstellungsart:** Teilzeit, Freiberuflich / Selbständig ## Aufgaben * Telefonische Betreuung der Gäste, Sicherstellung der Erreichbarkeit, Anliegen bearbeiten * Anrufnotizen aufnehmen und weiterleiten * im jeweiligen PMS oder über die IBE-Maske arbeiten * E-Mailbearbeitung: Postfächer der Hotels regelmäßig prüfen und die entsprechenden E-Mails bearbeiten * Direkter Austausch mit den Hotels bei Unklarheiten * PMS-Erfahrung notwendig * Sehr gute Kenntnisse in Microsoft Outlook * „sehr gute" Internetverbindung muss gewährleistet werden bzw. stellt eine der Voraussetzungen für eine Zusammenarbeit dar * Die Verantwortung der sonstigen technischen Voraussetzungen muss ebenso gewährleistet werden * Festanstellung oder freie Mitarbeit/als Freelancer möglich * Ausschließlich im Homeoffice * PC, Headset, Outlook muss vorhanden sein ## Profil * Kenntnisse/Erfahrung mit Office 365, am PC arbeiten * Start zu sofort * "starke" Internetverbindung bzw. -leistung * mind. Deutschkenntnisse auf C2 Sprachniveau (ansonsten lässt sich Deine Bewerbung leider nicht berücksichtigen) * mind. Englischkenntnisse auf "Schulniveau" bzw. Niveau A1 oder A2 * als Freelancer oder als Teilzeitkraft ## Wir bieten Derzeit suchen wir ausschließlich Teiltzeitkräfte. * 25 oder 30 Stunden/Woche, Mo-Fr, 5 oder 6 Stunden täglich (im Teildienst und abwechselnd auch samstags), innerhalb von 08:00 bis 21:00 Uhr * überdurchschnittliches Festgehalt * unbefristeten Arbeitsvertrag * flexible und zusätzliche Bonusmöglichkeiten ## Important note Please be advised that a valid work permit for Germany is required for non-EU citizens. Unfortunately, applications without a valid work permit and sufficient German language skills may not be considered. LNKD1_DE Benefits: MinSalary: MaxSalary: SalaryCurrency: EUR Remote Model: Hybrid Country Code:

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...