Receptionist / Office Administrator

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Receptionist / Office Administrator

Liverpool – based full time in their Head Office

Global Activewear / Lifestyle Brand

Salary up to £30k DOE + Benefits, including:
  • Private medical insurance
  • Free access to onsite gym
  • Enhanced pension contributions
  • 25 days’ holiday + bank holidays
  • Generous product discount
  • Quarterly social events, summer parties & festive celebrations
  • Additional perks, including payday lunches
 
We’re supporting a highly successful outdoor sportswear brand based in Liverpool. Since launch, the business has achieved consistent year-on-year growth and shows no signs of slowing down. With strong brand momentum in the UK and a clear strategic focus on expanding its international presence, the next 12–24 months are set to be a significant growth phase.
 
We have an exciting opportunity for an organised Receptionist / Administrator to join the team and become the face of the business. This is more than a traditional front desk role. It’s a varied, all-round office position combining front of house, administration, office coordination and light EA support.
 
You’ll play a key role in keeping the office running smoothly while ensuring every visitor experiences a professional, welcoming and well organised environment. No two days will look the same. The environment is busy, energetic and sometimes reactive, so this role suits someone who enjoys variety and thrives in a growing business setting.
 
Key Responsibilities of the Receptionist / Office Administrator:
  • Meet and greet visitors, clients and high profile guests and manage visitor sign in / sign out procedures
  • Issue and manage visitor passes
  • Answer and direct incoming calls professionally and manage the main inbox and redirect enquiries
  • Maintain a well organised and presented reception area at all times
  • Prepare meeting rooms and boardrooms (AV setup, refreshments, materials)
  • Coordinate catering and refreshments for meetings
  • Handle incoming and outgoing post and deliveries
  • Liaise with couriers and suppliers
  • Opening and closing the office each day
  • Ordering office supplies, stationery and ad hoc business purchases
  • Managing stock levels of kitchen and office essentials
  • Supporting new starter onboarding (access passes, induction coordination, welcome packs)
  • Monitoring visitor access and building security processes
  • Sending internal communications where required eg visitor notices, parking updates
  • Coordinating logistics when external guests attend
  • Supporting with room setup, guest management and post-event organisation
  • Booking travel for things like trains and accommodation
  • Assisting with diary coordination if required
  • Providing ad hoc administrative support to senior leadership
 
Key Skills & Experience of the Receptionist / Office Administrator:
  • Previous experience in a Receptionist, Front of House, PA, EA or Office Coordinator role
  • Strong working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Confident managing shared inboxes and calendars
  • Excellent written and verbal communication skills
  • Professional telephone manner
  • Strong organisational and time management skills
  • Ability to multitask and prioritise work
  • High attention to detail
  • Comfortable handling confidential information
  • Positive and can do attitude
  • Team player who supports others proactively
  • Calm under pressure
  • Adaptable and flexible in approach

As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.

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