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Job Description

Our hotel is seeking friendly, reliable, and service-minded team members to support daily operations. This open-apply position allows candidates to be considered for multiple roles, including guest services, housekeeping, and basic maintenance. If you’re motivated, dependable, and enjoy helping guests feel welcome, we’d love to meet you.

Job Description

Our hotel is seeking friendly, reliable, and service‑minded team members to support daily operations. This open‑apply position allows candidates to be considered for multiple roles, including guest services, housekeeping, and basic maintenance. If you’re motivated, dependable, and enjoy helping guests feel welcome, we’d love to meet you.

Key Responsibilities

  • Greet guests and provide prompt, courteous assistance

  • Support front desk operations such as check‑ins, check‑outs, and answering guest inquiries

  • Clean and refresh guest rooms and public spaces following brand standards

  • Assist with stocking supplies and maintaining organized work areas

  • Perform light maintenance tasks or report issues to the appropriate department

  • Maintain a safe, clean, and efficient environment

  • Collaborate with team members to ensure smooth daily operations

Qualifications

  • Strong customer service and communication skills

  • Ability to multitask in a fast‑paced, focused environment

  • Reliable and punctual

  • Comfortable working with minimal supervision

  • Ability to work weekends and holidays

  • Previous hotel experience is helpful but not required

Physical Requirements

  • Ability to stand or walk for extended periods

  • Ability to lift up to 25–40 lbs as needed

  • Ability to bend, reach, and perform repetitive motions

Benefits

Full Time Benefits

  • Earned paid time off
  • Employer-contribution medical/dental/vision insurance
  • Optional life insurance
  • Short term/Long term disability
  • Optional 401k with employer match
  • Employee discounts at participating hotels
  • Option to sign up for on-demand pay with DailyPay
  • Refer a friend – get paid extra when they join our team!
  • Bonuses for name recognition and guest score
  • Opportunities to grow – one of the fastest-growing hotel companies

Part Time Benefits

  • Optional 401k with employer match
  • Employee discounts at participating hotels
  • Option to sign up for on-demand pay with DailyPay
  • Refer a friend – get paid extra when they join our team!
  • Bonuses for name recognition and guest score
  • Opportunities to grow – one of the fastest-growing hotel companies

How To Apply

Apply HERE. Applications submitted by any other channel will not be considered.


About Holiday Inn Express Norwood

Welcome to the Holiday Inn Express Norwood, Massachusetts located just minutes from Gillette Stadium, home of the New England Patriots and New England Revolution. The hotel is the halfway point between Boston, Ma and Providence, RI. We are a 100% non-smoking facility. Our hotel is the perfect place to stay during your visit to Downtown Boston where you can experience unique shops, restaurants and visit the Freedom Trail and Duck Boats. Our guests stay connected with our free wireless high-speed Internet access and a 24-hour business center, so everyone has resources they need on site.


About Giri Hotels

Headquartered in Quincy, MA, Giri Hotels owns and operates more than 50 hotels in New England.


We are a growing company that embraces change, maintains a service mindset, and prioritizes the 'big rocks' - our most impactful tasks and projects. At our core, Giri Hotels is a hospitality company, and all members of our team share a sense of cooperation and respect with our guests and one another.


You are right for the team if you are:

  • Happy – nice to be around and friendly
  • Humble – willing to learn
  • Helpful – team player, always willing to pitch in, looking for ways to be productive

Giri Hotel Management has been recognized for its growth in the hospitality industry. We are proud to have achieved #23 on the Top Owners & Developers list and #55 on the Top Management Companies list in Hotel Business's annual rankings. These rankings, based on the annual revenues and number of rooms and properties managed, demonstrate our company's continuing expansion and growth.


Watch A Brief Video To Learn More About Us


Giri Hotels provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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