Online Sales Consultant

Other Jobs To Apply

No other job posts for this day.

Smart House Improvement is seeking a results-driven and customer-focused Online Sales Consultant to join our growing team. This fully remote position is responsible for generating sales, nurturing leads, and guiding customers through the purchasing process for smart home and home improvement services.

As an Online Sales Consultant, you will serve as the primary point of contact for potential clients who inquire through our website, social media platforms, phone calls, and digital advertising campaigns. Your role is to educate customers on our smart home technologies, security systems, and home improvement solutions while delivering a seamless and professional online sales experience.

The ideal candidate is persuasive, tech-savvy, self-motivated, and comfortable working independently in a remote environment. This role requires strong communication skills, sales expertise, and the ability to build trust with customers through virtual interactions.

Key Responsibilities1.

Lead Management & Conversion

  • Respond promptly to inbound leads generated through website forms, social media, and digital advertising campaigns.
  • Conduct outbound follow-up calls and emails to warm and cold prospects.
  • Qualify leads by understanding customer needs, budget, and project scope.
  • Present tailored smart home and home improvement solutions based on customer requirements.
  • Close sales and secure service appointments for installation teams.

2. Virtual Sales Presentations

  • Conduct virtual consultations via phone or video conferencing platforms.
  • Explain product features, service packages, and pricing structures clearly and confidently.
  • Demonstrate how smart home systems improve security, energy efficiency, and convenience.
  • Provide accurate estimates and answer detailed customer questions.
  • Overcome objections professionally and effectively.

3. CRM & Documentation

  • Maintain accurate customer records in CRM systems.
  • Track communication history, sales progress, and follow-up activities.
  • Update lead statuses and sales metrics daily.
  • Prepare digital proposals, quotes, and service agreements.
  • Coordinate with administrative and field teams to ensure smooth handoff after sale closure.

4. Relationship Building

  • Build rapport and trust with customers through consistent communication.
  • Follow up with prospects who have not yet committed.
  • Maintain post-sale communication to ensure customer satisfaction.
  • Encourage referrals and repeat business.
  • Represent Smart House Improvement professionally in all interactions.

5. Collaboration with Internal Teams

  • Coordinate with field technicians regarding project scheduling.
  • Communicate customer expectations clearly to installation teams.
  • Share feedback from customers to improve service offerings.
  • Participate in team meetings and sales performance reviews.

Required Qualifications

  • High school diploma or equivalent required; bachelor’s degree preferred.
  • Proven experience in sales, preferably in home improvement, technology, or service-based industries.
  • Experience working remotely or in a virtual sales environment.
  • Strong internet connection and dedicated home workspace.
  • Familiarity with CRM software and online communication tools.

Preferred Qualifications

  • Experience in smart home technology or security system sales.
  • Knowledge of home improvement services such as roofing, solar, landscaping, or automation systems.
  • Background in digital marketing or lead generation.
  • Experience handling inbound and outbound sales calls.
  • Track record of meeting or exceeding sales targets.

Key Skills & Competencies Sales Skills

  • Lead qualification
  • Objection handling
  • Closing techniques
  • Negotiation skills
  • Upselling and cross-selling

Communication Skills

  • Excellent verbal and written communication
  • Clear and confident speaking voice
  • Ability to explain technical concepts simply
  • Active listening skills

Technical Skills

  • CRM software (e.g., HubSpot, Salesforce, or similar)
  • Video conferencing tools (Zoom, Google Meet, etc.)
  • Microsoft Office / Google Workspace
  • Basic understanding of smart home systems and home improvement services

Personal Attributes

  • Self-motivated and goal-oriented
  • Professional and ethical
  • Organized and detail-oriented
  • Adaptable to changing sales strategies
  • Comfortable working independently

Performance Expectations

Successful Online Sales Consultants will:

  • Meet or exceed monthly sales targets.
  • Maintain high lead response times.
  • Demonstrate consistent follow-up with prospects.
  • Maintain accurate and organized CRM records.
  • Contribute positively to team morale and collaboration.

Sales performance will be evaluated based on revenue generation, conversion rates, customer satisfaction, and professionalism.

Compensation & Benefits

  • Competitive base pay (hourly or salary)
  • Commission and performance-based incentives
  • Flexible remote work schedule
  • Paid training
  • Career advancement opportunities
  • Access to marketing and lead generation support

Compensation structure may include commission per sale, bonuses for meeting monthly targets, and incentives for high performance.

Work Environment

This is a fully remote position. The Online Sales Consultant must maintain a professional home office environment with reliable high-speed internet. Working hours may include evenings or weekends depending on customer availability and company needs.

Team communication is conducted through virtual meetings, email, and collaboration platforms. Strong time management and self-discipline are essential to succeed in this remote role.

Career Growth Opportunities

Smart House Improvement is committed to internal growth and development. High-performing Online Sales Consultants may advance to:

  • Senior Sales Consultant
  • Sales Team Lead
  • Sales Manager
  • Business Development Manager
  • Regional Sales Director

The company provides ongoing training in product knowledge, sales techniques, and leadership development to support career progression.

Why Join Smart House Improvement?

At Smart House Improvement, we combine innovation, quality service, and customer satisfaction to transform homes through modern technology. Our online sales team plays a critical role in driving company growth and delivering value to customers.

We foster a performance-driven culture that rewards initiative, professionalism, and dedication. As an Online Sales Consultant, you will have the opportunity to work with cutting-edge smart home solutions while building a rewarding remote career.

If you are passionate about sales, enjoy helping customers find the right solutions, and thrive in a remote work environment, we invite you to apply and become part of our growing team.

Job Types: Full-time, Part-time

Pay: $42,869.26 - $51,627.49 per year

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Cell phone reimbursement
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid training
  • Parental leave
  • Professional development assistance
  • Travel reimbursement
  • Vision insurance
  • Work from home

Work Location: Remote

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...