Online Sales Concierge

February 23, 2026

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D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at <a href="http://www.drhorton.com/">www.drhorton.com</a> for more information. D.R. Horton, Inc. is currently looking for an Online Sales Concierge. The right candidate will specialize in the process of converting internet leads to onsite traffic/sales. Essential Duties and Responsibilities include the following. Other duties may be assigned.<ul><li class="MsoListBullet" style="text-indent:0in;">Manage all incoming internet leads from company website and outsourced companies</li><li class="MsoListBullet" style="text-indent:0in;">Ensure a positive experience to all potential customers whether online, live chat or by phone</li><li class="MsoListBullet" style="text-indent:0in;">Convert qualified leads into office appointments with onsite Sales Representatives</li><li class="MsoListBullet" style="text-indent:0in;">Enter and update information in a customer management database</li><li class="MsoListBullet" style="text-indent:0in;">Exercise proper qualification skills to identify genuine leads that have the potential to become genuine sales opportunities</li><li class="MsoListBullet" style="text-indent:0in;">Responsible for producing monthly sales and marketing reports (Intertrack, Sales Performance Analysis, and Marketing & Sales Cost Efficiency Analysis)</li><li class="MsoListBullet" style="text-indent:0in;">Generate a monthly analysis of divisional website traffic, hits, source, etc.</li><li class="MsoListBullet" style="text-indent:0in;">Maintain current knowledge of communities, product, plans and amenities</li><li class="MsoListBullet" style="text-indent:0in;">Generate new customer opportunities by prospecting and developing existing leads through telephone, email, and mail</li><li class="MsoListBullet" style="text-indent:0in;">Coordinate mass mailing lists and the mailing of materials to prospective clients</li><li class="MsoListBullet" style="text-indent:0in;">Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company</li><li class="MsoListBullet" style="font-family:Arial;text-indent:0in;">Flexible working evenings and weekends</li><li class="MsoListBullet" style="font-family:Arial;text-indent:0in;">Ability to work from home</li></ul> Education and/or Experience<o:p></o:p> <ul> <li class="MsoListNumber" style="text-indent: 0in;">High school diploma or general education degree (GED); and/or one to three years of related experience and/or training<o:p></o:p></li> <li class="MsoListNumber" style="text-indent: 0in;">Superb interpersonal, written and verbal communication skills<o:p></o:p></li> <li class="MsoListNumber" style="text-indent: 0in;">Ability to work well within a team<o:p></o:p></li> <li class="MsoListNumber" style="text-indent: 0in;">Provide attention to detail and manage multiple responsibilities<o:p></o:p></li> <li class="MsoListNumber" style="text-indent: 0in;">Strong organizational and follow-through skills<o:p></o:p></li> <li class="MsoListNumber" style="text-indent: 0in;">Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications<o:p></o:p></li> <li class="MsoListNumber" style="text-indent: 0in;">Proficiency with MS Office and email<o:p></o:p></li> </ul> <o:p> </o:p> Preferred Qualifications<o:p></o:p> <ul> <li class="MsoNormal">Licensing requirements vary by state</li> </ul> <o:p> </o:p> Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:<o:p></o:p> <ul> <li class="MsoNormal" style="line-height: normal;">Medical, Dental and Vision<o:p></o:p></li> <li class="MsoNormal" style="line-height: normal;">401(K)<o:p></o:p></li> <li class="MsoNormal" style="line-height: normal;">Employee Stock Purchase Plan<o:p></o:p></li> <li class="MsoNormal" style="line-height: normal;">Flex Spending Accounts<o:p></o:p></li> <li class="MsoNormal" style="line-height: normal;">Life & Disability Insurance<o:p></o:p></li> <li class="MsoNormal" style="line-height: normal;">Vacation, Sick, Personal Time and Company Holidays<o:p></o:p></li> <li class="MsoNormal" style="line-height: normal;">Multiple Voluntary and Company provided Benefits<o:p></o:p></li> </ul> <o:p> </o:p> Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeopleToo<o:p></o:p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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