DESCRIPTION

At Amazon, we have hundreds of facilities across Europe. They’re not just workplaces – they’re our hubs where teams meet and collaborate to make sure we’re always delivering the best we can for our customers. As a Reliability Maintenance Engineering (RME) Area Manager, you’ll bring together the elements that make our working environment as supportive and efficient as possible. Your focus will be to lead and mentor a team of expert technicians dedicated to equipment reliability.

Key job responsibilities
Support colleagues in site compliance with safety policies and procedures
Implement EU network standards, plan preventative maintenance and ensure technical availability
Collaborate with colleagues to collect and analyse data to improve processes
Deliver and support both site-based and network-level projects
Lead, support and mentor your team to develop their career

A day in the life
You’ll be based at one of our operational sites, which allows you to give practical guidance to your team and get a clear vision of what’s happening at your site. This involves collecting data and solving problems in a fast-paced environment. You’ll also have a chance to create an operational plan to make the site more productive and efficient. That will involve setting up new projects that improve everything from operational processes to equipment maintenance. After safety, the most important part of the role is leading your team and managing their performance and development, including organising additional training.

About the team
Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology – some of which only exists at Amazon.

From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon’s technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon.

Everything we do focuses on reducing downtime in Amazon’s crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter.

BASIC QUALIFICATIONS

Relevant experience as part of a maintenance team in an industrial or production environment that handles a variety of complex business processes
Relevant experience in managing people in an engineering team
Relevant experience in liaising and managing relationships between a variety of stakeholders including third-party vendors
Advanced proficiency in written and spoken English and upper intermediate proficiency in local language

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

A degree in Engineering or another technical field
A UK Higher National Diploma (HND), Higher National Certificate (HNC), BTEC National Diploma (OND), Ieng, CEng or ILM L4+
Experience of working with statutory regulations such as compliance checks and machine safety protocols
Experience in automated equipment, including packaging machinery, sortation and conveyor systems
Experience of using data analysis tools and PLC-based control systems
Experience with project management or Kaizen, Lean, Six Sigma processes
Experience with Computerized Maintenance Management Systems (CMMS)

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.