Job Location:

• The office for this position is located at the Harry S. Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101.  

Why you’ll love this position:

Are you seeking a role that enables you to collaborate with a team of skilled IT professionals? Are you interested in being a key player in a partnership between ITSD and the Department of Revenue? If so, this position with the Office of Administration, Information Technology Services Division, supporting the Department of Revenue (DOR) might be for you! 

ITSD-DOR has an opening for a Software Quality Control Technician.  In this position, you will utilize your skills to analyze and execute test plans, conduct hands-on and automated application testing, quantify and qualify test results, and communicate outcomes to other team members. You will have the opportunity to make a meaningful impact by supporting DOR and the citizens of Missouri.

• Authorization to work in the United States is a prerequisite of employment. The Office of Administration, Information Technology Services Division (ITSD) will not sponsor applicants for work visas.
  
  
• The salary indicated represents a base pay rate.  If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck.  A pay differential does not raise your base pay. 

This position is with the Office of Administration, Information Technology Services Division (OA-ITSD), supporting Business Systems Development (BSD).

ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam.

• Software testing of integrations, functionality, business rules, data conversions, mobility, performance, security, and more.
• The position requires a great deal of interaction with Department of Revenue (DOR) customers and potentially other stakeholders, such as vendors.
• Maintain a positive working relationship with all ITSD functional areas.
• Be responsible for ensuring customer expectations are being met and proper procedures are being followed. 
• Understand and further develop detailed business requirements based on system knowledge.
• Other duties as assigned.

• Strong willingness and curiosity to learn about DOR and its operations.
• Good verbal communication skills between peers, management, and stakeholders.
• An ability to produce written communication that is concise and accurate, also providing context and content tailored to the right audience.
• An ability to facilitate meetings and ask the right questions to elicit requirements.
• An ability to actively listen and demonstrate understanding of what is being said.
• A desire to build strong working relationships based on trust and a strong work ethic.
• An ability to follow up and follow through on commitments.
• Ability to come to a shared understanding of the problem and analyze possible solutions.
• Assist in building test scripts in order to test new or existing features. 
• Apply testing techniques to ensure that solutions make it to production with zero or minimal defects.
• Familiarity with or ability to learn Azure DevOps (ADO), SQL, Visio, Word, and Excel.
• Familiar with Agile/Scrum development process.
• Successful background check results are required for employment in this position. This may include background checks involving a candidate’s name and/or fingerprints and other screenings as needed for the specific position.
  
  Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Knowledge of testing procedures. Ability to listen and understand testing issues. Ability to participate or lead a team. Ability to plan, organize, and manage time.

The classification for this position is Quality Control Technician; click for more information.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

If you have questions please contact:  ITSDRecruiting@oa.mo.gov