General Merchandise Team Leader
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<p>The starting pay range for this position per hour is $26.50 - $28.50. The full pay range for this position per hour is $26.50 - $45.05</p><p><span><span>Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at </span><a href="https://corporate.target.com/careers/benefits" target="_blank"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>https://corporate.target.com/careers/benefits</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></a><span><span>.</span></span></span></p><div><div><p><b><span>ALL ABOUT TARGET</span></b><span> </span></p></div><div><p><span><span>Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. </span></span><a href="https://corporate.target.com/about" target="_blank"><span><u><span>Learn more about Target here.</span></u></span></a><u><span> </span></u><span><span> </span></span><span> </span></p></div><div><p><b><span>ALL ABOUT </span><span>GENERAL MERCHANDISE</span></b><span> </span></p></div><div><p><span><span>Experts </span><span>of</span><span> operations, process and efficiency who enable a consistent experience for our guests by ensuring </span><span>product</span><span> is set, </span><span>merchandised and available</span><span>, accurately priced and signed on the sales floor. T</span><span>he General Merchandise and Food Sales </span><span>team </span><span>leads inbound, outbound, replenishment, </span><span>and promotional signing processes for all General Merchandise (GM) areas of the store. </span><span>This team also leads inventory accuracy, </span><span>merchandise set-up</span><span> and pricing processes for all areas of the store. </span><span>This team may also lead Food & Beverage and Food Service, providing a fresh and food safe experience. </span><span>Experts enable efficient delivery </span><span>of merchandise </span><span>to our guests by owning pick, </span><span>pack</span><span> and ship fulfillment work</span><span>. </span><span> </span></span><span> </span></p></div><div><p><b><span>At Target</span><span>,</span><span> we believe in our </span><span>leaders</span><span> having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Team Leader can provide you with the</span><span> skills and experience </span><span>of</span><span>: </span></b><span> </span></p></div><div><ul><li><span><span>G</span><span>uest service fundamentals and experience building a guest first culture </span><span>on your team</span></span><span> </span></li></ul></div><div><ul><li><span><span>R</span><span>etail business fundamentals</span><span> </span><span>including</span><span>:</span><span> department sales trends, inventory management, guest shopping patterns, </span><span>pricing</span><span> and promotions strategies </span></span><span> </span></li></ul></div><div><ul><li><span><span>Leading a team by planning department(s) daily/weekly workload to support business priorities and deliver sales goals, with alignment from your direct leader, all while driving process improvements and enhancing workload efficiency.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Leading a team of hourly team members; including skills in interviewing, developing, coaching, </span><span>evaluating</span><span> and </span><span>retaining</span><span> talent.</span><span> </span></span><span> </span></li></ul></div><div><ul><li><span><span>Coach</span><span>ing</span><span> and train</span><span>ing</span><span> </span><span>hourly team members to </span><span>build</span><span> a team of hourly team members</span><span> with direction from your</span><span> direct leader</span></span><span> </span></li></ul></div><div><p><b><span>As a General Merchandise Team Leader, no two days</span><span> are ever the same, but a typical day </span><span>most likely </span><span>will</span><span> </span><span>include the following responsibilities:</span><span> </span></b><span> </span></p></div><div><ul><li><span><span>Execute daily/weekly workload to deliver on department and store sales goals and guest engagement, </span><span>including:</span><span> merchandising, pricing, </span><span>setting</span><span> and updating merchandise salesfl</span><span>oor displays</span><span>, sampling, promotions and price change</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>With guidance from your leader, educate your team on how operational procedures, such as setting up and </span><span>organizing merchandise, managing product stock levels, and </span><span>m</span><span>aintaining</span><span> </span><span>sales floor areas, affect inventory management, store profitability, and product availability.</span></span><span><span> </span></span><span> </span></li></ul></div><div><ul><li><span><span>Help assess reporting to </span><span>identify</span><span> gaps in GM </span><span>processes and </span><span>assist</span><span> to develop a plan to resolve for </span><span>your direct leader</span><span> to review and approve. </span></span><span> </span></li></ul></div></div><div><div><ul><li><span><span>Be an expert of operations, accuracy, </span><span>process</span><span> and efficiency</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>With your direct </span><span>leader's</span><span> guidance, </span><span>assist</span><span> with and lead the daily execution of tasks such as receiving products, restocking shelves, organizing the backroom, arranging merchandise, and putting up promotional signs for GM areas</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>With your direct </span><span>leader</span><span>’</span><span>s</span><span> guidance, </span><span>a</span><span>ssist</span><span> and lead</span><span> with the </span><span>processes in </span><span>inventory accuracy</span><span>, </span><span>merchandise</span><span> set-up and maintenance</span><span>,</span><span> and pricing for all areas of the store.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your leader</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>With </span><span>your direct leader</span><span>’</span><span>s </span><span>guidance, help </span><span>establish</span><span> clear goals and expectations and hold team members accountable to expectations</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>With </span><span>your direct </span><span>leader</span><span>’</span><span>s</span><span> guidance, help with efficient delivery to our guests by leading pick, </span><span>pack</span><span> and ship fulfillment work </span><span>accurately</span><span> </span><span>(</span><span>if applicable)</span><span> and assess reporting in fulfillment to </span><span>identify</span><span> gaps and </span><span>assist</span><span> to develop a plan</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Responsible </span><span>for collaborating </span><span>with all teams and leaders (including closing team) to </span><span>identify</span><span> key priorities and ensure the store is guest</span><span> </span><span>ready in alignment with your leade</span><span>r</span><span>’</span><span>s directio</span><span>n</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Stay informed about relevant trends and products to educate team members by relaying Target communications from available tools and resources during team connection moments.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Evaluate candidates for open positions and develop a guest-centric team, as directed by your immediate leader.</span></span><span><span> </span><span>Model</span><span> </span><span>a culture of executing all best practices as outlined with team onboarding and learning; </span><span>help</span><span> close skill gaps through development, coaching and team interactions</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight </span><span>shifts</span><span> and weekends)</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Support guest services such as back-up cashier, digital fulfillment processes while </span><span>maintaining</span><span> a compliance culture, including compliance with federal, state, and local </span><span>adult beverage</span><span> laws</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Demonstrate </span><span>inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating </span><span>equitable</span><span> experiences</span><span>.</span><span> </span></span><span> </span></li></ul></div><div><ul><li><span><span>Demonstrate a culture of ethical conduct, </span><span>safety</span><span> and compliance; lead and hold the team accountable to work in the same way</span><span>.</span><span> </span></span><span> </span></li></ul></div><div><ul><li><span><span>Lead and </span><span>demonstrate</span><span> a safety culture through modeling and recognizing safe behaviors, </span><span>identifying</span><span> and correcting hazards, holding team accountable to following safety expectations, </span><span>assisting</span><span> with incident response, and reporting/investigating injuries </span><span>timely</span><span> and accurately.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Model the execution of physical security processes </span><span>in order to</span><span> enhance the instore security culture.</span></span><span> </span></li></ul></div><div><p><span><span>Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices</span><span>.</span></span><span> </span></p></div><div><ul><li><span><span>Model creating a welcoming experience by greeting guests as you and your team are completing your daily tasks</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Demonstrate how to engage with guests when </span><span>assistance</span><span> is needed, engage with guests in a welcoming way, and help solve their specific needs</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Lead by thanking guests and </span><span>let</span><span> them know </span><span>we’re</span><span> happy they chose to shop at Target</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>If applicable, as a key carrier, follow all safe and secure training and processes</span><span>.</span></span><span> </span></li></ul></div></div><div><div><ul><li><span><span>Address</span><span> all store emergency and compliance needs</span><span>.</span></span><span> </span></li></ul></div><div><ul><li><span><span>All other duties based on business needs</span></span><span> </span></li></ul></div><div><p><b><span>WHAT WE ARE LOOKING </span><span>FOR</span></b><span> </span></p></div><div><p><b><span>This may be the right job for you if:</span></b><span> </span></p></div><div><ul><li><span><span>You enjoy interacting and helping others - including guests that </span><span>shop</span><span> our store and fellow team members you work with</span><span>. </span></span><span> </span></li></ul></div><div><ul><li><span><span>You thrive in a fast-moving, highly </span><span>active</span><span> and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. </span></span><span> </span></li></ul></div><div><ul><li><span><span>You are open to working a flexible work schedule with varying hours, </span><span>days</span><span> or shifts (including nights, weekends, </span><span>holidays</span><span> and other peak shopping times).</span></span><span> </span></li></ul></div><div><p><b><span>The good news is that we have some amazing training that will help teach you everything you need to know to be a </span><span>General Merchandise</span><span> Team</span><span> Lead</span><span>er</span><span>. </span><span>But</span><span>,</span><span> there are a few </span><span>things</span><span> you </span><span>need</span><span> from the get-go:</span><span> </span></b><span> </span></p></div><div><ul><li><span><span>High school diploma or equivalent</span></span><span> </span></li></ul></div><div><ul><li><span><span>Age</span><span>18 or older</span></span><span> </span></li></ul></div><div><ul><li><span><span>Previous</span><span> retail experience preferred, but not </span><span>required</span></span><span> </span></li></ul></div><div><ul><li><span><span>Ability to:</span></span><span> </span></li></ul></div><div><ul><li><span><span>Lead and hold others accountable</span></span><span> </span></li></ul></div><div><ul><li><span><span>Communicate on multiple frequency devices and </span><span>operate</span><span> handheld scanners, and other technology equipment as directed</span></span><span> </span></li></ul></div><div><ul><li><span><span>Work independently and as part of a team</span></span><span> </span></li></ul></div></div><div><div><ul><li><span><span>Manage workload and prioritize tasks independently</span></span><span> </span></li></ul></div><div><ul><li><span><span>Capability to </span><span>remain</span><span> focused and composed in a fast-paced environment and </span><span>accomplish</span><span> multiple tasks within established </span><span>timeframes</span></span><span> </span></li></ul></div><div><ul><li><span><span>Welcoming and helpful attitude</span><span> toward all guests and other team members</span></span><span> </span></li></ul></div><div><ul><li><span><span>Effective communication skills </span></span><span> </span></li></ul></div><div><p><b><span>We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: </span></b><span> </span></p></div><div><ul><li><span><span>Access all areas of the building to respond to guest or team member issues</span></span><span> </span></li></ul></div><div><ul><li><span><span>Interpret instructions, reports and information</span></span><span> </span></li></ul></div><div><ul><li><span><span>Accurately handle cash register operations</span><span> as needed</span></span><span> </span></li></ul></div><div><ul><li><span><span>Climb up and down ladders</span><span> </span><span>as </span><span>needed</span></span><span> </span></li></ul></div><div><ul><li><span><span>Scan, </span><span>handle</span><span> and move merchandise efficiently and safely, including </span><span>frequently</span><span> lifting or moving merchandise up to 4</span><span>4</span><span> pounds </span></span><span> </span></li></ul></div><div><ul><li><span><span>Flexible work schedule (e.g., nights, </span><span>weekends</span><span> and holidays); reliable and prompt and regular attendance necessary</span></span><span> </span></li></ul></div><div><ul><li><span><span>Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.</span></span><span> </span></li></ul></div><div><ul><li><span><span>Ability to remain mobile for the duration of a scheduled shift (shift length may vary).</span></span><span> </span></li></ul></div></div><p><b>Benefits Eligibility</b></p>Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_C<p><b><span>Americans with Disabilities Act (ADA)</span></b></p><p><span>In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to </span><span>candidate.accommodations@HRHelp.Target.com.</span><span> </span><span>Non-accommodation-related</span><span> requests, such as application follow-ups or technical issues, will not be addressed through this channel. </span></p>