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What This Position is All About
Under the direction of the Client Development Manager, Digital, the Social Assistant, serves as the expert for supporting the growth of online presence, supporting meaningful content creation, and follower expansion for top level Style Advisors. You must be client focused and take initiative to resolve problems, take initiative to seek out responsibilities and follow through on all projects and tasks.
Who You Are:
- You get things done by engaging in high-level teamwork and flexing your interpersonal skills
- You are a natural problem-solver who is intuitively analytical and creative
- Possess a mix of creative and strategic abilities
- Have an understanding of and passion for social media and understand effective content strategies
- You possess a positive, solution-oriented, and customer-focused mindset
- You have a strong attention to detail and ability to remain extremely organized
- You thrive in a fast-paced environment with the flexibility to adapt to change
- Has an eye for detail, often goes above and beyond your goals to meet and exceed deadlines.
- Proactive and innovative - able to identify and leverage opportunities to advance the team's objectives in creative, memorable ways that utilizes a variety of media.
- Collaborative - should be able to work with peers across multiple business verticals
You Also Have:
- Minimum of 1-2 years relevant experience working in luxury retail and servicing clients
- Digital marketing & social media experience
- Knowledge of influential fashion publications, websites & blogs
- Knowledge of international designers and contemporary brands in menswear, women's wear, accessories, footwear, & beauty
- Tech savvy and up to date with the latest social media trends and insights
- Strong understanding of company brand
- Available to work a flexible schedule that includes nights, weekends, and holidays.
- Has the ability to interact professionally and respectfully with people
As The Social Assistant, You Will:
- Serve as an expert for social selling, unique and personal branding (i.e. IG Image), managing storefront on SalesFloor (customized storefront for mobile clienteling & virtual selling), tech tips & tricks, and follower expansion
- Stay up to date on the latest social media trends, best practices and news touchpoints or platforms
- Support the creation & edits social content (IG Stories, Reels, IGTVs)
- Use digital /social media knowledge into integrated marketing concepts, visual identity, content management, brand strategy and social media operation including Facebook, Instagram, TikTok,
- Guiding responses to comments & how to actively engage with customers & influencers posts
- Act as a liaison between client and consultant and have the ability to continue client relationships and address all client needs when consultant is not available
- Inspires others with their recommendations, builds trust quickly and can gain cooperation with little disruption
- Always portrays a professional and polished demeanor demonstrating confidence and a positive attitude.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
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Salary and Other Compensation:
The starting hourly rate for this position is between [$22.24-$27.80 per hour]. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
The position may not be performed remotely from Washington State.
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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
