Advertising Operations Manager, Media & Entertainment

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Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the team

Roku is seeking an Ad Operations Manager to join our Media & Entertainment Custom Ad Ops team. In this role, you will manage a team of Ad Ops Associates and Senior Associates who facilitate the launch of M&E campaigns while ensuring compliance with standard processes and quality assurance practices. This team focuses on delivering innovative, impactful products that drive viewer engagement and performance for our M&E partners. We are a very collaborative team, working closely with Client Services, Inventory, and Product teams to meet advertisers’ needs. The ideal candidate can navigate a complex organization with ease.

About the role

This individual will work well in a fast-paced environment and be a natural self-starter. The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to changing business needs.

This position reports to the Director of Ad Operations, located in Boston. This role can be based in New York, Santa Monica, or Boston.

For New York Only - The estimated annual salary for this position is between $91,000 - $140,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

  • Lead and develop a team of Ad Ops Associates and Senior Associates who own end-to-end campaign implementation and ensure campaigns launch on schedule without issue
  • Design, implement, and enforce scalable processes that enable the team to work efficiently and maintain quality
  • Partner with M&E leaders to ensure seamless handoffs and error-free campaign setup
  • Collaborate with stakeholders across M&E business units to surface complex issues and present solutions that drive alignment and buy-in.
  • Contribute to strategic projects that drive Roku's revenue growth.
  • Provide operational leadership for the activation of custom ad experiences
  • Represent and advocate for ad ops within large cross-functional initiatives

We're excited if you have

  • 4-7 years of experience in digital ad operations or QA at a publisher or an ad tech company
  • Expert knowledge of digital advertising campaign management, including strategies, tactics, execution, and reporting
  • Experience in hiring and developing high-performing teams is a plus
  • Demonstrated success in promoting and sustaining a results-based culture across Ad Operations, consistently driving efficiency and effectiveness.
  • Experience in display and video advertising with a premium publisher
  • Experience with GAM and digital ad serving tools for video and display
  • Familiarity with Salesforce
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Our Hybrid Work Approach

Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

Accommodations

Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

To learn more about Roku, our global footprint, and how we've grown, visit

By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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